Policy

Shipping

Shipping is free on every order, with no minimum purchase. Orders ship from the United States.

Orders are processed within 1-2 business days. Most orders arrive about 3 days after they ship. Delivery to addresses outside Canada and the United States may take longer.
 

Orders are not shipped or delivered on weekends or holidays. During peak times, shipments may be slightly delayed, so please allow extra days for delivery. If your order is significantly delayed, we will let you know by email.

Address errors and undeliverable orders

It is the customer's responsibility to make sure the shipping address is correct. We process orders quickly, so there is only a short window to fix an address. Please contact us right away if you think yours is wrong.

Orders returned to us as undeliverable because of incorrect shipping information may incur a restocking fee at our discretion.

Lost or stolen packages

100 Adventures Publishing is not responsible for lost or stolen packages. If tracking shows your package was delivered but you have not received it, please contact the carrier and your local authorities.

Returns

All sales are final. We do not accept returns or exchanges. If your book arrives damaged, see Damaged or incorrect items below.

Refunds

We do not offer refunds. If your book arrives damaged, we will ship you a new one at no cost. See Damaged or incorrect items below.

Damaged or incorrect items

If your book arrives damaged, or you receive the wrong item, contact us through the Get in Touch form within 7 days of delivery. Include your order number and a photo of the problem.
 

If your book arrived damaged, we will ship you a new one at no cost.

Out of stock items

If an item is out of stock, we will hold your order until all items are available to ship.

Taxes and import duties

Applicable sales tax, such as GST/HST, is calculated and shown at checkout before you pay.

Orders ship from the United States. Depending on your country, customs may charge import duties or taxes on delivery. Any such charges are the customer's responsibility.

Acceptance of terms

By using our site and placing an order, you agree to the terms in this policy.

Contact

For any questions about shipping, returns or refunds, send us a message through the Get in Touch form at 100adventures.ca.

Last Updated: October 4, 2026